Vaccine IT system crashes forcing clinicians to log jabs using pen and paper

Vaccine (PA Wire)
17:20pm, Mon 21 Jun 2021
CBAD8A00-D2B9-4E0E-ADDF-D0366C357A34 Created with sketchtool. E9A4AA46-7DC3-48B8-9CE2-D75274FB8967 Created with sketchtool. 65CCAE04-4748-4D0F-8696-A91D8EB3E7DC Created with sketchtool.

Clinicians have been forced to log people’s Covid jabs using pen and paper following a system outage affecting vaccine centres.

Immediately after the jab is administered, a clinician usually registers it digitally but the system is thought to have gone down across England at around 1.30pm.

People attending for a Covid-19 vaccine can still go ahead and should notice no difference to the service.

Likewise, it does not affect the online booking system, which continues to operate as normal.

Instead, the problem means clinicians will have to make a record that the jab was given and log it into the system manually later, once it is back up and running.

NHS Digital said it was “aware of an issue and work is under way to resolve it”.

“Vaccinations remain unaffected and will continue to be recorded,” a spokesperson said.

“People should continue to turn up for their appointments as they usually would.”

Sign up to our newsletter